How long does it take for me to receive my order?
Minimum 3 – 5 days in normal situation, it may differ in unexpected situations in the country.
What is your returns policy?
Green Line will not accept any refunds which are excluded with the listed conditions in our Terma and conditions.
How do I create an account?
Go to sign in at the top right corner of the website and fill the required fields correctly.
I received the wrong item!
You can change it into a correct one, if their is any available stock of the correct item at that time. If it isn’t you can wait till the stock arrives to Gcentre or you able to place a refund. Refer the Refund Policy
How do I change my shipping address?
Go to your account and update details. To change address during the shipment, Please contact us. We will not thake any responsibility in such situations.
Where should I mail my authorized return?
Refer the Refund Request in footer of Gcentre , fill the form and submit it.
How do I track the status of my order?
Go to Track my order on header of the site and give the relevant details.
How do I receive customer support?
Yes, in fact that a reader will be distracted by the readable content of a page when looking at its layout.
Will you keep my credit card information on file?
No, we will not keep that records. We will not take any responsibility regarding the card information.
What do I do if I entered an incorrect shipping address?
First you should inform us. Our team will try to get necessary actins to correct the issue, but we will not take any responsibility regarding delivering products in such situations. The customer may also have to pay extra charges.
Do you ship to other countries?
We do overseas under special conditions and situations.
Can I change or cancel an order after I've submitted it?
You can cancle your order until you make the payment. After the payment process you can’t cancle any order. The money will no be refunded in any conditions.
Will my items come in one package?
It depends on several conditions like quantity of items, size, etc. Usually it will be a single package.
Can I pre-order an item that is sold out?
yes you can place pre-orders, but we will not guarantee about the time duration.
How to cancel order?
After you make the payment, you can’t cancle any order. You can cancle any unpaid orders in your account orders
What do I do if I entered an incorrect shipping address?
First you should inform us. Our team will try to get necessary actins to correct the issue, but we will not take any responsibility regarding delivering products in such situations. The customer may also have to pay extra charges.
How do we claim the warranty?
Go to warranty claim in header.
Available on installment payment method?
Yes, you can have installment payments.